1. Booking Cancellations

Cancellation requests are subject to the fare rules, terms, and conditions of the respective airline or travel service provider. Eligibility for cancellation depends on the type of ticket purchased and the airline’s cancellation policy.

2. Cancellation Requests

If you wish to cancel your booking, please contact our customer support team as soon as possible. We will assist you in submitting your cancellation request to the airline or travel provider.

Submitting a cancellation request does not guarantee that the booking will be cancelled or that a refund will be approved.

3. Airline Policies

Each airline has its own cancellation rules, fees, and eligibility requirements. Easy GO Air does not determine or control these policies and cannot alter the airline’s cancellation decisions.

4. Cancellation Charges

Depending on the airline and ticket type, cancellation charges, service fees, or fare differences may apply. Any applicable charges will be determined according to the airline’s policies.

5. Non-Refundable Tickets

Some promotional, discounted, or special fare tickets may be non-refundable and may not qualify for cancellation or refunds. Please review the fare conditions before confirming your booking.

6. Voluntary Changes

If you choose to modify your travel plans instead of cancelling, changes such as travel dates, destinations, or passenger details are subject to airline availability, fare rules, and any additional charges.

7. Airline-Initiated Changes

In the event of flight cancellations, schedule changes, or operational disruptions initiated by the airline, the airline’s policies will determine the available options, including rebooking or refunds where applicable.

8. Refunds After Cancellation

If your cancelled booking qualifies for a refund, the refund will be processed according to the airline’s refund procedures and timelines. Please refer to our Refund Policy for additional information.

9. Customer Responsibility

Customers are responsible for reviewing the airline’s fare rules, cancellation conditions, and travel requirements before completing a booking.

10. Contact Us

If you have questions about cancellations or need assistance with your booking, please contact our customer support team using the information provided on our Contact Us page.

By using Easy GO Air and our travel assistance services, you acknowledge that you have read, understood, and agreed to this Cancellation Policy.