Terms & Conditions
1. Our Services
Easy GO Air provides travel assistance services, including flight booking support, travel information, reservation guidance, and customer assistance. We strive to provide accurate information; however, all bookings, fares, schedules, and travel availability are subject to the policies and conditions of the respective airlines and travel service providers.
2. User Responsibilities
By using our website, you agree to:
- Provide accurate and complete information when requesting services.
- Review all booking details before confirming your reservation.
- Comply with applicable airline policies and travel regulations.
- Use our website only for lawful purposes.
- Keep your contact information up to date for booking-related communications.
3. Bookings and Reservations
All flight bookings are subject to airline availability, fare rules, and applicable terms. Easy GO Air assists with the booking process but does not guarantee the availability of specific fares, seats, schedules, or services offered by airlines.
4. Pricing and Payments
Prices displayed or quoted may change without prior notice until a booking is confirmed. All payments must be completed using approved payment methods. Additional fees, taxes, airline charges, or fare differences may apply depending on the selected itinerary and airline policies.
5. Cancellations and Refunds
Cancellation requests and refund eligibility are governed by the respective airline’s policies and fare rules. Easy GO Air will assist customers with eligible requests, but refund approval, processing times, and applicable charges are determined by the airline or travel provider.
Please review our Cancellation Policy and Refund Policy for additional information.
6. Changes to Bookings
Requests to modify travel dates, passenger details, destinations, or other reservation information are subject to airline availability, fare rules, and additional charges where applicable.
7. Third-Party Services
Easy GO Air works with airlines, payment providers, and other travel-related service providers. We are not responsible for delays, cancellations, schedule changes, service interruptions, or decisions made by these third parties.
8. Intellectual Property
All website content, including text, graphics, logos, images, icons, and design elements, is the property of Easy GO Air or its licensors and is protected by applicable intellectual property laws. Unauthorized copying, reproduction, or distribution is prohibited.
9. Limitation of Liability
Easy GO Air shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from:
- Airline delays or cancellations
- Changes in flight schedules
- Travel disruptions
- Loss of baggage
- Visa or immigration issues
- Government travel restrictions
- Events beyond our reasonable control
Our liability is limited to the extent permitted by applicable law.
10. Website Availability
We make reasonable efforts to keep our website available and secure. However, we do not guarantee uninterrupted access and may temporarily suspend services for maintenance, updates, or technical issues.
11. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
12. Changes to These Terms
Easy GO Air reserves the right to modify these Terms & Conditions at any time. Updated versions will be published on this page with a revised effective date. Continued use of the website after changes are posted constitutes acceptance of the revised terms.
13. Contact Us
If you have any questions regarding these Terms & Conditions or our services, please contact our customer support team through the information provided on our Contact Us page.
By using the Easy GO Air website and services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.